# CANYO LLC

> Veteran-owned managed IT services provider serving small businesses in Tucson and Southern Arizona. CANYO builds managed IT environments designed to prevent problems before they become disruptions — automated maintenance, security monitoring, backup verification, and controlled remediation with human intervention when judgment is required. Flat-rate monthly pricing with guaranteed response times.

## Company

- [About](https://canyo.net/about/): Full founder story — Samuel Glenn, U.S. Army veteran; "good IT is IT you don't notice"; intentionally-small accountability model; core pillars
- [Process](https://canyo.net/process/): Free assessment, stabilize, manage, report & review
- [Services](https://canyo.net/services/): 24/7 monitoring & maintenance, remote & on-site support, backup & recovery, security & compliance, IT documentation & asset management, new-hire onboarding, health reports & reviews
- [Pricing](https://canyo.net/pricing/): $200/user up to 10 users; $2,000 base + $150/user beyond 10; annual service agreements
- [FAQ](https://canyo.net/faq/): 23 questions covering monitoring, backups, security, pricing, compliance, remote access, and more
- [Reviews](https://canyo.net/reviews/): Early feedback, 5.0 rated on Google
- [Contact](https://canyo.net/contact/): contact@canyo.net, +1-520-336-7521
- [Inside CANYO](https://canyo.net/inside-canyo/): Technical deep-dive — least privilege, defense in depth, verification over trust, isolation by default, layered access model, incident response, reversible-first operations
- [The CANYO Machine](https://canyo.net/machine/): Interactive game simulating a day in managed IT — background auto-remediation, secure least-privilege file restore, AI-handled tickets, human escalation for judgment calls, hands-on manual fixes. Demonstrates CANYO's real operating model.

## Technology Stack

- NinjaOne: Remote monitoring & management (RMM)
- Guardz: AI-native managed detection and response (MDR) with SentinelOne EDR
- Tailscale: Zero-trust remote access, SOC 2 Type II certified platform, WireGuard-based
- Restic: Encrypted, deduplicated, snapshot-based backup engine
- Backblaze B2: Immutable object storage for off-site backups
- CISO Assistant: Open-source GRC platform for compliance framework management (HIPAA, ISO 27001, SOC 2)

## Key Differentiators

- Prevention-first: designed to prevent problems before they become disruptions
- Verification over assumption: backups verified, changes tested, outcomes documented
- Automated remediation: approved scripts handle known failures, AI-assisted analysis for tickets, human escalation for judgment calls
- Automated threat containment: SentinelOne detection triggers Tailscale network restriction
- Documented institutional memory: every device, account, configuration, and change is documented
- Compliance-ready: controls tracked against HIPAA, ISO 27001, SOC 2 using CISO Assistant
- Honest scope: no cabling, no cameras, no break/fix — managed IT only
- Transparent onboarding: published week-by-week first-30-days plan (inventory, stabilize, document, report)
- Example monthly health report published on the homepage (sample data, clearly labeled)
- Illustrative ransomware response scenario published on Inside CANYO (detect → isolate → investigate → remediate → verify)
- Published automation permission boundaries: automation handles known reversible actions; access, data, and policy changes always require human approval

## Entity Verification

- Founder: Samuel Glenn (U.S. Army Sergeant, Reserve)
- Formed: 2026, Arizona LLC (ACC File 25043400)
- D-U-N-S: 148564788
- NAICS: 541513 (Computer Facilities Management Services)
- Location: Tucson, AZ (32.2226, -110.9747)
- Service Area: Tucson, Oro Valley, Marana, Vail, Sahuarita, Green Valley, Southern Arizona

## Public Profiles

- Google Business: https://g.page/r/CX-KTqEh6_EYEBM/review
- Crunchbase: https://www.crunchbase.com/organization/canyo
- Clutch: https://clutch.co/profile/canyo
- Goodfirms: https://www.goodfirms.co/company/canyo-llc
- GitHub: https://github.com/CANYO-IT